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| | Customer Service (Videos): Implementing Effective Service Standards Online ClassDelivering effective service to the customer doesn't happen by accident. You need to create a target for effective service through well-thought-out objectives and standards. You also need to implement a range of internal monitoring mechanisms to ensure the process works. During this program, you'll learn about service objectives and standards. You'll also learn about the customer service cycle and the systems required to deliver these services. In addition, you'll learn the importance of service level agreements and how to use them in your organization. Total Time: 14.0 minute(s) Subscription Time (total time to complete): 12 Months You May Also Like |
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Customer Service (Videos): Implementing Effective Service Standards Online Class |