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Customer Service (Videos): Profits, Not Promises (Interview) Online Class

Customer Service (Videos) Online Class
Order Information
Item # pbc004
Price$85.00
Series Price$64.99 - You Save 24%
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The rise of e-commerce has brought customers greater choice and vendors more competition. Watch as John Hagel, chief strategy officer of 12 Entrepreneuring, Inc., discusses how to get the most value from e-commerce for your company and your customers.





Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

Total Time: 3.0 minute(s)

Subscription Time (total time to complete): 12 Months

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Customer Service (Videos): Profits, Not Promises (Interview) Online Class