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| | Customer Service (Videos): Understanding Customer Service Online ClassTo provide exceptional customer service, you need to understand the needs and issues around customer service. You need to know the reasons why customers are happy or unhappy with the level of service your company provides and most importantly, you need to think about your customer's experience as they interact with your organization. During this program, you'll learn essential customer information and tips. You'll also learn how to differentiate between personal and material service and internal and external service. Total Time: 14.0 minute(s) Subscription Time (total time to complete): 12 Months You May Also Like |
| Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between 1 Choice 4 Training and the trademark/servicemark proprietor. Copyright 2007 1 Choice 4 Training |
Customer Service (Videos): Understanding Customer Service Online Class |