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Internet Marketing: Customer Service and Payment Online Class

Internet Marketing Online Class
Order Information
Item # ecomrc
Price$85.00
Series Price$64.99 - You Save 24%
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This course provides an overview of the customer service and payment resources available for an e-business.



Identify the different types of call centers

Use a Web information model

Define various electronic payment types

Identify security risks and the ways to protect against them


Topics:
The Call Center

Other Customer Service Concerns

Payment Types

Payment Systems

Payment Security


Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

Total Time: 4.0 hour(s)

Subscription Time (total time to complete): 12 Months

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Internet Marketing: Customer Service and Payment Online Class